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Michael Nobs was brought up around cars by his father and loves them himself, boasting an impressive collection of models that he builds and paints himself.Michael also likes to drive, despite having cerebral More>>
Five Chicago-area children have been killed or injured by falling TVs since October; two this week More>>
The Wisconsin Department of Revenue says the problem was fixed, as of Jan. 31 More>>
The calls are going out to consumers in Wisconsin and across the nation More>>
Madison woman reaches out to 27 News Call for Action to get her money back from a local contractor. More>>
Fabu bought a laptop back in January for her young niece, who was entering her first year of college in Tennessee. But in 7 months, she says the Toshiba laptop broke down three times. More>>
The girl, captured in cell phone video, was selling a Kirby vacuum. And this is what she left behind: a hole in Jennifer's $1,600 pillow top mattress.
The Vietnam vet likes what he calls "knee slappin, toe tappin" mountain music: blue grass and country gospel. But Gary's cassette collection had been missing a few tracks... for months. He'd ordered 10 tapes from a catalogue back in February. More>>
Nancy hired an electrician who installed this vent in her bathroom and billed her $420. "He said he could guarantee he could fix the problem," said Tiegs. But in the following days, she noticed no improvement with the leak.
"It's distressing. I just want to move," said Sells. "It's noisy. I have people come over and ask how can you stand that? I'm like 'I have no choice. I don't know what else to do."
It happened to a local woman who asked Call for Action to help. More>>
If you've ever dealt with a business, you know sometimes customer service can be just as important as the product. More>>
The unsightly wounds have mostly healed, but Dawn's concern about the situation has not. She questions the safety of the product "Invisible Fence" and the collar that comes with it. More>>
Since 2009, Call for Action has helped get more than $300,000 back in the hands of unsatisfied customers. Every week, our team members answer phones taking your consumer complaints. We listen and we often get results. More>>
Michelle Weaver is passing it forward. She once lived in an apartment with no AC until somebody gave her one. Now, she's passing it along to Brenda. Michelle saw Brenda on 27 News talking about what's it like to be a low-income resident with no AC.
Since then, the Department of Housing and Urban Development has changed its position. A/C is now considered a non-luxury item and is allowed. But according to the City of Madison, only 4 percent of low-income apartments have it.
Mike's bill shot up from 99 bucks to $496. He wasn't too thrilled but agreed. Then, he says, two weeks later he got a call from Stanton Optical about his order of the anti-glare coating.
"They said after you fill out the application to send in a certain amount of money," said Steve Whiting. They wanted $45.
A condo owner at Town Center Condominiums called for action after he says the builder left a two-foot curb unfinished. More>>
"I don't appreciate somebody who doesn't stand behind their warranty," said Corrine. More>>
Esther and Edward York are putting the past behind them, including a cold, frozen day back in February. More>>
"He just sat down on the furniture and it broke," said Linde Van Slyke More>>
John bought this Janesville house new in 2008. Soon after came leaks and flooding and then something creeping up his walls.
Brenda says Principal Life Insurance had told her that her daughter's operation would be covered. Instead, she got billed $22,000. It put major stress on her husband. More>>
The Sell now's gave that money to 'Affinity Studios'. The agreement : Affinity photographs the wedding, the couple gets the pictures.
The problem started when he got a simple tune-up at Mex Muffler. The mechanic broke a tip of a spark plug that fell inside the engine. More>>
"After probably four hours of being placed on hold and kinda being a ping pong ball between Travelocity and US Airways, they finally told us there was nothing they could do for us ," said Risch.
"I kept calling and calling and it just kept going and I kept waiting and waiting and that's when I called Call for Action," said Nord. "And three or four days later I had my phone."
Disabled woman wants safe wheelchair ramp. More>>
WKOW can help you solve consumer and government problems. More>>
Combo services turned out to be a headache. More>>
Call today from 5:00 to 7:00 p.m. to join our team. More>>
Hospital says it didn't ban Vincent Stepter because he spoke to the media. More>>
UW Hospital asks patient to report for HIV and Hepatits testing after possible syringe contamination More>>
Company blames "automated process" for cashing error, but customer takes part of the blame. More>>
Sheriff says residents should decline offers from traveling construction crews. More>>
Call for Action helped a Stoughton woman get results and a refund More>>
The 27 News Call For Action office is staffed entirely by dedicated volunteers. These volunteers give consumers a nonthreatening place to turn to, act as a neutral third party, and offer them guidance from start to finish. More>>
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