Best non-contract wireless carriers, according to JD Power
CALIFORNIA (WKOW) -- The well-known research firm J.D. Power and Associates released a customer satisfaction survey of non-contract wireless carriers.
It ranked NET10 highest in overall customer satisfaction.
The study is called the 2009 U.S. Wireless Prepaid Customer Satisfaction Index Study.
J.D. Power and Associates writes: NET10, included in the study for the first time this year, achieves a score of 774 on a 1,000-point scale and performs particularly well in three of the six factors that drive overall satisfaction: performance and reliability; cost of service; and account management. Also ranking at or above the industry average in rank order are TracFone, Boost Mobile, Virgin Mobile, Alltel and T-Mobile.
For more information, click here to visit the J.D. Power and Associates website.
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