Officials: Better procedures needed after Northwest air mishap
MINNEAPOLIS (WKOW) -- After that Northwest Airlines flight overshot the airport, federal aviation authorities now want better communication procedures.
The National Transportation Safety Board issued its report Thursday to the Federal Aviation Administration, which runs the nation's air traffic control system.
One recommendation calls for air traffic controllers to document communication with pilots in a way that ensures critical information gets passed from one controller to another. The board also suggests they begin emergency transmissions by saying, "on guard."
The two Northwest pilots told investigators they became distracted Oct. 21 while working on laptop computers.
The pilots' licenses were revoked, but they are appealing.
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