MADISON (WKOW) -- Hindsight is often 20/20. Mike Cahoon says he probably should have done some comparison shopping when he was looking to buy new eyeglasses. Instead, he got roped-in by this commercial: "Two pairs of no line bifocals from 99 dollars," says the ad.
But when he went to Stanton Optical to get the $99 deal, he says he could only choose from a small selection of glasses. He wanted something else: metal frames, name-brand lenses and an anti-glare coating. He wanted "Crizal".
"I know they are more expensive so I expected to pay a little extra," said Cahoon.
Mike's bill shot up from 99 bucks to $496. He wasn't too thrilled but agreed. Then, he says, two weeks later he got a call from Stanton Optical about his order of the anti-glare coating.
"They could only put it on a specific lens that they don't carry," said Cahoon.
And in order for Mike to get it, the store needed more money: $106, bringing his total bill to $602.
"I didn't know where to turn," said Cahoon.
Call for Action got involved. We asked Stanton Optical to stand by its original deal with Mike.
"That's what I agreed to. That is what I paid for," said Cahoon.
And it did. Stanton Optical refunded him $106. Still, looking back, Mike admits he may have been blinded by the sound of a good deal.
If you have a consumer complaint, call our Call for Action Hotline at 661-2727.
