Users struggle to successfully search online recall database - WKOW 27: Madison, WI Breaking News, Weather and Sports

Users struggle to successfully search online recall database


MADISON (WKOW) -- A group launched a searchable database of recall signatures on Wednesday evening, but a day later, most people still haven't been able to search anything.

"We have been certainly overwhelmed with interest in the last 24 hours," said Ross Brown, a co-organizer of Verify the Recall.

The group estimates there are about 10,000 users trying to search their database of recall signatures at any given moment.

The site's at 100 percent capacity and already had about 50,000 searches shortly after its launch at 5 p.m. on Wednesday.

 "I'm guessing some of these tens of thousands of searches was me sitting at my desk pounding on my keyboard," said Mary Spicuzza, a Wisconsin State Journal state government reporter.

"We are receiving feedback that it's slower than ideal, but that's just the nature of the beast. This is a true grassroots effort," Brown said.

The group is trying to raise at least $4,500 to help increase the site's capacity.

"We're not funded by the Koch brothers and we have limited resources available to spend on these sorts of things," Brown said.

Brown told us he hadn't searched the database since Verify the Recall made it public.

"We don't even have special access to it," he said.

But we decided to try it out.

We clicked the search button and waited.

"Now, I can see why people are talking about this everywhere," he said as we continued to wait for the page to load.

"I was not one of the lucky ones able to get it to work," Spicuzza said.

Neither were we…

"It's a lot quicker than going through everything manually I suppose," Brown said. "…Sorry, it's not going faster."

We probably only waited about ten minutes before giving up, but many like Spicuzza tried all day without getting any results successfully.

Verify the Recall tells 27 News they expect the site will be moving faster in the next week or two.

For now, they're just asking everyone to be patient.

If you would like to search Verify the Recall's searchable database, click here.

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