DALLAS (WKOW) -- American Airlines and Southwest Airlines say customers encountered problems booking flights Tuesday because of a glitch in their reservations systems. Both airlines say the problem was fixed quickly.
Airline officials blamed Tuesday's glitch on Sabre Holding Corp., which provides reservations-systems technology to airlines.
Sabre confirmed that its customers experienced difficulties "for a short period." But a spokeswoman says "access has been restored and the system is back on line."
American Airlines says the outage lasted about 45 minutes and was fixed shortly after 11:00 a.m. CST. A spokesman says the outage affected all airlines and travel agencies that use Sabre, which was once part of American but later spun off into a separate company.
United Airlines, Delta Air Lines and US Airways say they use other technology providers and were not affected by the Sabre outage.
All content © Copyright 2000 - 2013 WorldNow and WKOW. All Rights Reserved.
Persons with disabilities who need assistance with issues relating to the content of this station's public inspection file should contact Program Manager Jessica Miller at 608-661-2794. Questions or concerns relating to the accessibility of the FCC's online public file system should be directed to the FCC at 888-225-5322, at 888-835-5322 (TTY) or at firstname.lastname@example.org.