SPRINGFIELD, Mass. (WKOW) -- The president of the gas company behind an explosion in Springfield that injured 21 people says the employee blamed for piercing a gas line followed proper procedure and protocol.
The blast Friday that leveled an adult entertainment club and damaged 42 buildings was blamed on "human error." Investigators say the employee was following incorrect markings on a sidewalk that indicated the location of the gas line.
Columbia Gas of Massachusetts President Steven Bryant says the unnamed employee was following standard company procedure when he responded to the smell of gas.
Bryant said the employee had the presence of mind to order an "appropriate" evacuation of the building.
Columbia plans to open a claims center at City Hall on Monday for residents and businesses affected by the explosion.
All content © Copyright 2000 - 2014 WorldNow and WKOW. All Rights Reserved.
Persons with disabilities who need assistance with issues relating to the content of this station's public inspection file should contact Anna Engelhart at 608-661-2767. Questions or concerns relating to the accessibility of the FCC's online public file system should be directed to the FCC at 888-225-5322, at 888-835-5322 (TTY) or at firstname.lastname@example.org.