DATCP now investigating complaints over mailer mistake - WKOW 27: Madison, WI Breaking News, Weather and Sports

DATCP now investigating complaints over promotional mailer mistake


MADISON (WKOW) -- The Department of Agriculture, Trade and Consumer Protection is now investigating complaints over a promotional mailer from Metro Ford of Madison.

The company sent out 35,000 promotional mass mailers this month for a sales event. Some customers say a scratch-off game revealed they won $25,000 from the car dealership, but when they tried to redeem the card, the dealership said the event was canceled due to a printing error.

The dealership posted a notice on its website alerting customers of the error, asking them to bring in the mailer before the end of the month to exchange it for a gift card.

DATCP says it received six complaints this week about the promotion. Officials are now trying to determine whether there have been any violations of state consumer laws.

Powered by Frankly