WISCONSIN DELLS (WKOW) -- Teri Pope booked a room last month at the Econo Lodge, formerly Days Inn, in Wisconsin Dells, but she says she ended up sleeping in her car that night after seeing what she believed to be unsanitary conditions.
"There was a set of sheets that had blood on them there was another set of sheets that had brown stains," said Pope.
Pope recently filed a complaint with the health department.
Inspectors from both the Sauk County Health Department and the state Department of Health Services have made repeated visits in the past two years to the Econo Lodge. Some of the complaints they were following up on were from customers, others were violations they found in their annual inspections.
Pope isn't the only one complaining about the cleanliness of rooms.
Reports dating back to March 2012 show smoke detector violations, unsafe chemical levels in the pool, and what inspectors describe as an out of control bed bug issue. In 2012, health officials sat down with management staff to develop a risk control plan to take care of the issues.
Officials cite a lack of compliance at times by hotel management and a neglect when it comes to cleanliness issues.
State health inspectors have put the hotel's pool and lodging licenses on a conditional permit several times to get them into compliance. Right now, DHS is requiring the hotel to keep the pool closed until it's up to code.
If the hotel doesn't comply by an inspection next week, they'll be back on a conditional permit or face suspension. At one random inspection this summer, a health official discovered the pool was being used, despite the order to keep it closed.
DHS says the franchise manager, Prince Tuhin, has made some efforts to correct problems, but not enough.
"Typically we don't have a problem with getting people into compliance so it's rare that we get to this point," said Chuck Warzecha of DHS.
The general manager of the Econo Lodge, Prince Tuhin, has declined an on camera interview with 27 News, but did respond with the following email statement:
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