Missing hard drive holds info of some Unity Health members - WKOW 27: Madison, WI Breaking News, Weather and Sports

Missing hard drive holds protected info of some Unity Health members


MADISON (WKOW) -- A hard drive containing limited amounts of protected health information of some Unity Health Insurance members is missing, according to Unity's web site. 

The drive contained information about 41,437 members.

The news release on the site's home page says Unity got a report about the portable hard drive being missing on December 12 of last year and the disappearance was reported to police the same day. The police investigation is ongoing.

The hard drive went missing from the University of Wisconsin-Madison School of Pharmacy, which had the information as part of a benefits program evaluation.

Unity says members who may have been affected are being contacted via letters mailed on January 29, 2014.

Information on the hard drive included Unity member number, name of drug and date of service, but Unity claims the hard drive didn't contain names, Social Security numbers, credit card information, addresses, phone numbers or any other financial or banking information.

Unity says it has no reason to believe the hard drive was stolen to gain access to member information or that the information has been accessed or misused in any way.

Unity says it has partnered with ID Experts, an identity protection services company, and encourage members to call ID Experts with any questions or concerns at 1-888-738-3786. That phone line is staffed from 8:00 a.m. - 8:00 p.m. Monday through Friday. 

Both Unity and the University of Wisconsin-Madison School of Pharmacy say they are undertaking comprehensive reviews of this breach of policy.

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