Telemarketing tops consumer complaint list - WKOW 27: Madison, WI Breaking News, Weather and Sports

Telemarketing tops consumer complaint list

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MADISON (WKOW) -- Telemarketing tops the list of consumer complaints once again in Wisconsin.

It's the 11th year in a row that telemarketing has been on top of that list. The Department of Agriculture, Trade and Consumer Protection division chief Sandy Chalmers says that in 2013 seniors faced a number of phone-based scams. The callers pitched fake medical alert devices and elderly assistance programs.

The State Journal reports that although landlord-tenant issues is second on the list, the number of telemarketing complaints nearly doubled that amount.

Telecommunications, complaints about billing, channel availability, and contract issues is third on the list and in fourth on the consumer complaint list is identity theft.

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