Monona residents asked to keep water running to prevent frozen l - WKOW 27: Madison, WI Breaking News, Weather and Sports

Monona residents asked to keep water running to prevent frozen lines

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MONONA (WKOW) Because of the prolonged cold weather and amount of underground frost, the City of Monona Water Utility is asking its residential and commercial customers to run one cold water faucet at a continuous stream of water about the size of a pencil until further notice.

Customers who use water periodically throughout the day, including during the overnight hours, 7 days per week, do not need to run a continuous stream. All other customers should run a continuous stream. continuous flow of water will help keep water service lines from freezing. Customers will not be billed for the additional water and sewer usage during this time.

The City will notify water customers through local media when it is safe to turn their water off.

The utility says because of this frigid winter, underground frost is currently at a depth of approximately five feet, which is below the level of many water service lines. As a result, crews are seeing an increase in the amount of service lines which are freezing between the water main and homes or commercial buildings. Because of the increase, the City may not be able to respond in a timely manner to requests to thaw frozen lines.

For more information please visit www.mymonona.com, or call Monona City Hall at 222-2525.
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