911 Dispatcher: 'It didn't register as a scream' - WKOW 27: Madison, WI Breaking News, Weather and Sports

911 Dispatcher: 'It didn't register as a scream'


MADISON, Wis. (AP) -- The dispatcher who mishandled a 911 call from a slain college student's cell phone says she doesn't know why she didn't hear a scream on the call.

"If I heard the initial 'scream,' it didn't register as a scream," dispatcher Rita Gahagan said during a personnel interview in April.

Gahagan also says background noise on the call that police have described as the sounds of a struggle "didn't register as anyone in obvious distress."

The county on Thursday released four pages documenting Gahagan's recollection of the call from Brittany Zimmermann's cell phone in response to an order by Dane County Circuit Court Judge Richard Niess. Media outlets had been seeking release of the document for months.

Powered by Frankly